returns
we want you to love it — but if not, we’ve got you.
returns
you can return eligible items within 14 days of delivery for a refund.
just make sure it’s:
unworn
in original condition
in original packaging
non-returnable items
for hygiene reasons, earrings can’t be returned unless faulty.
custom and personalised pieces are made just for you, so they’re non-refundable.
faulty items
if something’s not right, email us within 48 hours of receiving your order with photos — we’ll fix it.
refunds
once your order is received, your refund is processed within 5–10 working days.
return shipping is covered by you unless the item is faulty.